Refund Policy
14-day money-back guarantee
If Satzprofi isn't right for you, you can get a full refund within 14 days of your first payment. You don't have to give a reason. Write to appsatzbau@gmail.com from the email address of your account and tell us you'd like a refund. Your subscription then ends and your access stops. The guarantee applies to both paid plans, Premium and Intensive, once per account.
Renewals
Subscriptions renew automatically every month until you cancel. You can cancel at any time in the app under Account → Cancel subscription, and you keep access until the end of the period you've paid for. Renewal payments are not refunded, except where the law requires it, or for a yearly renewal if you write to us within 14 days of being charged and haven't used the app since the renewal.
How refunds are paid
- Card and other non-crypto payments are processed by our online reseller Dodo Payments, which is the Merchant of Record for these orders. Refunds go back to the original payment method, usually within 5–10 business days. Dodo Payments also handles questions about these payments.
- Crypto payments are processed by Suby. They are refunded in USDC to a wallet address you give us, for the amount you paid in US dollars.
Your legal rights
This policy doesn't limit any rights you have under the consumer law of your country.
Contact
Questions about a payment or a refund: appsatzbau@gmail.com. We usually reply within two business days.